Valoistre Wool™

Crafted from the finest merino wool, each piece delivers unmatched warmth and softness at an unbeatable value.

WE ARE HERE TO ANSWER YOUR QUESTIONS

FREQUENTLY ASKED QUESTIONS

When will I receive my order?

At Valoistre, we prioritize fast and reliable service. All orders are processed and dispatched within 24-48 hours. Shipping typically takes 5-7 business days, depending on your location. Please note that we currently ship to most countries, excluding certain islands.


You’ll receive detailed delivery information during checkout and in your confirmation email.

What are the return rules?

You can return any product within 30 days - no questions asked. We do not charge return or handling fees. Customers are only responsible for covering the cost of the return label.


For more details or assistance, feel free to contact our support team.

Got more questions?

Feel free to reach out to us through our contact page. Our team is here to assist you and ensure you have the best experience.

Need more help? Our support team is here to help you.

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FREE SHIPPING

Enjoy free worldwide shipping - class delivered to your door.

SATISFIED OR REFUNDED

Not satisfied? Return within 30 days for a full refund.

CUSTOMER SERVICE

Dedicated support, Monday to Friday, 9 AM to 6 PM.

SECURE PAYMENTS

Shop with confidence - secure payment methods guaranteed.

FREE SHIPPING

Enjoy free worldwide shipping - class delivered to your door.

SATISFIED OR REFUNDED

Not satisfied? Return within 30 days for a full refund.

CUSTOMER SERVICE

Dedicated support, Monday to Friday, 9 AM to 6 PM.

SECURE PAYMENTS

Shop with confidence - secure payment methods guaranteed.